CMR Insurance Agency
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Review Highlights
“Carlos is always professional, accessible, easy to work with and explained everything with no pressure.” in 9 reviews
“Erie Insurance is one of the top four rated firms in VA, so I looked at them, the other three, plus USAA and AAA.” in 3 reviews
“I must say I am beyond pleased with how their agent, Nancy, handled everything from the moment I called in for a quote.” in 3 reviews
About the Business
Business owner information
Carlos R.
CMR Insurance Agency LLC is above all in service. We understands that every client is different so we specialize in each individual client. Having the right insurance to protect your auto, home and personal belongings is important. We promise to find the best policy to meet your needs and to continuously monitor your situation in case those needs change. Commercial or business Insurance is also our specialty since 2006. CMR Insurance Agency LLC also offers life insurance which in my opinion is the most important of all insurance policies. Your life should never have a dollar amount however leaving your family some financial compensation in the event is crucial.
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Recommended Reviews
Overall rating
17 reviews
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- J P.Philadelphia, PA0254Apr 19, 2024
Had an excellent experience getting auto and renters insurance through Edwin. He got me the BEST rates I have seen anywhere (and I got quotes through all the big companies and other local agencies) and not once did he try to upsell me like so many of these other places do. It was SO refreshing to talk to someone who seemed like they had my best interests at heart. Plus he was friendly and easy to talk to. Thank you Edwin and CMR!
Helpful 0Thanks 0Love this 0Oh no 0 - Richart B.McLean, VA161Jun 29, 2021
I had liberty insurance but I had to switch de to this amazing company offering more coverage at a lower cost.
Helpful 0Thanks 0Love this 0Oh no 0 - Jay T.Alexandria, VA02715Jul 18, 2019
I don't know where to start so I'll start at the beginning. I needed a new insurer for my motorcycles and a broker friend of mine from another company highly recommended that I contact Nancy Ocampo and it was the best phone call of the year. Nancy fully took care of my needs and communicated with me via email, text and phone calls. I explained to her what I needed and she immediately worked a quote which was very reasonable and actually lower than I was paying with my previous insurer (IIRC).
Nancy was able to fully answer all of my questions and concerns which showed me that she knew the industry very well so I knew at that point I had selected the right insurer. I've recommended her to several colleagues and will continue to do so. If you need a knowledgeable, professional and "on point" insurance agent/broker, do yourself a favor and call Nancy NOW......you won't regret it. You can also email her at nancy@cmrinsure.com and she will respond to you very swiftly.Helpful 0Thanks 0Love this 0Oh no 0 - Minita Z.Fairfax, VA62Oct 20, 2018
I enjoyed working with my agent. She has been so helpful in helping get my car insurance and renter insurance. She provided all the information I needed and was very efficient!
Helpful 0Thanks 0Love this 0Oh no 0 - Shawn B.Arlington, VA175916Jul 3, 2017
Carlos is great to work with and is helping my fiancé and I cover our insurance needs for car insurance and renters insurance. I have always been a big fan of ERIE INSURANCE with their great customer service and low rates. You should get a quote.
Helpful 0Thanks 0Love this 0Oh no 0 - Kylie M.Snohomish, WA1730Jun 4, 2019
Carlos is always professional, accessible, easy to work with and explained everything with no pressure. The services he offered was great and I'm so happy we get to work with such a great advocate for our insurance. He is always willing to thoroughly respond to my questions and gets back to me right away before and after signing up. I feel confident we got the best service with CMR thanks to Carlos!
Helpful 0Thanks 0Love this 0Oh no 0 - Cody Y.Havertown, PA1527331139Aug 11, 2014First to Review
You get what you pay for - and you pay for great coverage and excellent customer service with CMR Insurance.
I've been with Erie Insurance since I started driving nine years ago, and I've been with CMR for the past two years. Fortunately I haven't had to use them that often (surprising since the traffic in NOVA is horrendous), but as far as customer service in switching my insurance from PA to VA they were extremely helpful. Carlos Ruiz (not the Phillies catcher) and his staff were very helpful, and he even saved me money by alerting me to the fact that if I get automobile AND renters insurance my yearly premium will be lower than if I just got automobile insurance (so strange). He was very pleasant on the phone, answered my emails quickly, and processed my paperwork in a matter of days, walking me through the process. I now have more coverage with lower premiums!
Stay away from those large corporate companies and go with the small family-owned business instead. Hopefully after reading this they'll knock down my premiums a bit too :)Helpful 0Thanks 0Love this 0Oh no 0 - Joel M.San Francisco, CA103Dec 1, 2017
Fantastic customer service. Fast and efficient claim procedure. Best rates around, especially for home insurance.
Helpful 0Thanks 0Love this 0Oh no 0 - Christina A.Charlottesville, VA06Sep 25, 2017
Carlos has been great to work with. He gave me a great policy that was less expensive and provided more coverage than the policy I had with another insurance company. He has always been pleasant and quick to respond to my emails. I highly recommend him!
Helpful 0Thanks 0Love this 0Oh no 0 - Elizabeth L.Herndon, VA731Sep 6, 2017
If I could give this a six I would! Carlos makes my life easier. When I moved to the DC metro area 10 years ago I was frustrated by constantly being on the phone with 800 numbers and people who didn't care about my situation and then I talked to Carlos and it made my day. Having come from a small town in PA, I finally felt like this 'big city' had a small town feel. That was 10 years ago and since then I have graduated from car and rental insurance to home owner's insurance and adding my husband! Absolutely stellar customer service.
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