Shirlington Shell Service Center

I took my 2020 car here in August 2022 for an oil change and brake fluid flush. In November 2022 I started getting "warning brake fluid low" on my dashboard. Turns out they messed up my car now I need to have a brake caliper replaced.

Listen to the other reviews and just stay away from this shop.

I went in to fill up air for my tires. One of the employees helped me with it and even used the pressure gauge for accuracy. thank you.

I LOVE the employees here. I've always been wary about going to shops as a young woman, but the people here have been very kind and attentive. They would text personally about status updates and any changes. The prices were fair for the area and their customer service was top notch! This is my new go-to.

I went there with a specific adjustment that I wanted. I needed a bolt replaced and reathreaded. (I do most of my own mechanical stuff) So, I had a specific work that I wanted completed. They said that they would have to do their own diagnostic before they could fix it. Oh and by they way, it's $95. All they would have had to do is remove 6 -8 bolts and look at which bold they had to fix. Plus it would have taken 39=0 minutes to do that and then they were not sure when they could fix it. That meant that my Jeep would not be able to be used till it was fixed by them. I was not happy so, i just left and I found another shop that will do it in 2 days.

Cost! Me $249 for towing my vehicle over, after I "EXPLAINED" what (ALL) the issue's were. And! Then I get a call 2dys later from "Philippe" saying that he didn't have the right (tools) to perform the job. All! I needed/asked for was that the (idling) was going in/out.

Truth! Is beyond those guys who work there. And! I was sure they were the right service station to support. As! I , I thought

I had them put on an ecotrailer hidden towing hitch ($300) that I bought and supplied to them for my 2020 Subaru Forester and knew that this required skills outside of my abilities when it required moving the exhaust and making a special cutout for this install.

They were upfront about the costs for a regular hitch in the $200-300 range but when they assessed the job, they came back with a real estimate for the work they described which matched my expectations and was more like $500 but considering the amount work, they performed this to perfection, and this hidden hitch and trailer looks perfect with my new bike rack and well worth the money.

Rip off. Basically taking advantage of me as a woman who knows nothing about cars. I had my dad who is very familiar with cars and parts review the quote they gave me. They recommended a bunch of things that were not needed. Also, very expensive compared to other shops.

I used to bring my truck here. First time they did great and listed a lot of things that needed fixed that I was already aware of. The prices were pretty high but I was doing them myself so I passed. Fast forward to the last time I brought in my truck for battery issues. Battery was dead and they charged it and did some battery cable cleaning and charged me almost $200. This is a $20 service at other shops. Had to pay it. Was mad but got over it. Brought in my wife's car and again they massively over quoted $7k for $1000 worth of repairs I had already quoted at another shop. They also quoted $170 to loosed a single seized lug nut and charged $178 to literally check the engine fault code that I had already given them. These guys are actually insane

A large gas station and car shop right off the 395 entrance/exit in Shirlington. I've found them to be honest and fair in their car inspections as well as efficient, communicative, and very professional. The staff there seem duty-focused to doing their job and don't seem to play around with nonsense, which I like. They seem to have a decent amount of people and thus a decent capacity for processing car maintenance and inspections.

They have quite a gigantic parking lot that is structured a bit weird and has random bumps due to underground pipes/system hatches everywhere, including leaving your car in their narrow back area for state inspections, but the key most essential part is that in my experiences with them they don't play games in the otherwise sometimes sketchy car maintenance/repair world.

Crooks. Crooks. They searched for fault on our car's state inspection. They tried to find fault and failed us for nonsense. We left and a real mechanic told us they weren't being honest. Don't go there for your inspection and if they're that dishonest in that regard I wouldn't trust them with anything else.