Image Painting

I recommend Image Panting to anyone with high standards and wants the job done right. All of my nitpicking concerns were promptly addressed to my satisfaction. The Image team is simply the best!

Project Manager Jankeh Phatty delivered outstanding Customer Service and was always available when I had questions or needed help. Celier, Carlos and Luis are excellent painters who made my studio look brand new down to the smallest detail. I thank the Image team for putting a smile on my face.

We heartedly recommend Image Painting for both inside and outside jobs. We have used them for many years but they recently painted the interiors of our home. We have been sprucing up our home and immediately thought of calling them. They were responsive and showed up on time every day.

I quickly rehired Image Painting a second time to tackle another interior project. The team once again did a lovely job. It was scheduled quickly, and the painters were professional and worked diligently and efficiently completing what we thought was a 2-day job in just 1 day. We will continue to turn to Image Painting for our painting projects in the years ahead.

Booked an appointment with Andrew, confirmed several times for painting my loft and stairs. It is a good size area. The whole time he seemed he was in a rush. At the end of our meeting, he asked when I wanted the work done and I said now. He quickly left, chatted a bit about the exterior paint job on my house and was told he would check his calendar for a date and I would have a estimate in the afternoon.

This is an email from Andrew:
"Nice meeting you this morning, sorry we will not be able to get to your project in the time frame you need it done."

I asked where is the quote and what is [his] availability?

His response, " We won't be able to do it in the time you need it done."

I asked, when?

He said, 10 week out for interior

I said I need an estimate.
Never heard from him again. I left a voice mail with the company, and no one responded.

If this is how they treat customers, I can only imagine what type of work they do. I would stay clear of this company.

Andrew should have asked about my time frame before meeting me, as it would have not wasted my time.

I had to get a lot of my trim around the house replaced due to rotting wood. Got a handful of quotes from different vendors but felt most comfortable with Image Painting.

Pros:
- Andrew (the owner) came out as scheduled as walked me through what needed to be done.
- Quote was received the same day.
- Andrew and Amy were very responsive to my emails.
- Jesus and his brother came out and did a great job fixing the trim and painting.

Cons:
- Pricing was above mid range amongst all the quotes but definitely not on the high end.
- Adam (the PM) wasn't responsive to emails. Ultimately ended up talking directly with Andrew.

Overall I'm very satisfied with the work though my wallet took a hit. . I'd definitely recommend using Image Painting if you're looking.

Would've given a 4.5 review (if half stars were allowed)....but since they aren't, they get 5 stars because the work was definitely better than 4 stars.

I wish I didn't have to give a star rating because unfortunately these two stars aren't due to poor service, but GROSS OVERPRICING. I scheduled an appointment with Image Painting through Yelp and Andrew McBride was sent out to view my 2bd/2bath, 1,875 square foot condo on Tuesday April 5th to provide a quote for all white paint throughout my home. His estimate totaled $7,403.72!! This price is MORE than twice the price I received from 3 other companies!! The lowest estimate came in at $2000, the mid was $2,800, and the highest $4,240. I'm not sure why Andrew decided to grossly overcharge me the way he did; whether it's because I'm a woman, minority, or because he thought this project was being paid through an insurance claim, either way, it's DISGUSTING and I wouldn't recommend!!


-Why I'm updating this to one star:

Andrew you and I both know you weren't on time. I have proof via the time stamp when you called to say you were at the door. All of the other companies we choose also have insurance and proper setup and clean up procedures, all of the other companies also quoted a 3-4day project schedule so you weren't offering anything extraordinary that the other companies weren't. You have no viable explanation for why your quote was so much higher than 3 other reputable companies. Do better. Smh...

We are extremely happy we selected Image Painting to turn our red brick house into a lovely cream. Andrew was professional and very fair in his pricing compared with other estimates that we received. Herbert and his team of painters were careful, personable, and professional. Communication was great -- they kept us informed about the process and checked in on a few little details along the way. There was not a single issue. They exceeded our expectations. I highly recommend them and plan to use them in the future for interior work.

Image Painting was contracted to make touch up painting corrections to our home in preparation for its upcoming listing and sale. The crew did an excellent job in making necessary repairs and in matching colors to our existing paint scheme. All work was accomplished in one day and in a highly professional manner. Follow up by the Project Manager was an added touch that ensured the best customer service. I highly recommend the Image Painting team.

Image Painting power washed my decks and house. They also painted the exterior of my cedar sided house. They did an excellent job. The workers are professional and detail oriented. I highly recommend this company and will use them for future painting projects.

Image Painting was amazing. Our house looks great now. The crew was so respectful and paid attention to every little detail. We just did the walk-through and we had no complaints whatsoever, just incredibly well done. I would highly recommend them.