Caffi Services

Robert from Caffi Services is AWESOME! I dropped a kettlebell and caused a water main pipe to leak in my basement. He drove an hour away to get the part and fixed the pipe good as new the same day. We were so relieved to have the water back on so that we did not have to go somewhere else to live for a couple of days. I can't say enough about the excellent service! We will definitely Caffi Services again in the future for any plumbing needs.

Called Caffi yesterday evening for help w/a bad leak. They sent Brian M, experienced and skillful tech, who arrived first thing when they said they would -called ahead as well. Within 3m he pinpointed the source of the leak, captured video showing the little geyser coming out of it... the main problem became how to fix without tearing out my kitchen counter, cabinets, sink, and dishwasher as others wanted to do... He cut out a neat rectangle in the back cabinet wall facing the wall w/the pipes, exposed the problem section, detected the right replacement parts -and made the repair within the hour. After heavy testing all was dry. I was so happy w/the the work, w/Brian's and his associate's Jonathan's professionalism, skill, and clean up. I highly recommend. They genuinely saved the day w/their problem-solving, skill, and responsiveness.

We've been using Caffi for 23 years, and each time they deliver. Today we had them locate a refrigerator water line that was buried in a renovation. Sherlock Holmes type digging in ceilings (with minimal damage and using a camera!) and exploring along floors and walls, and they found it. And, the solution they offered to address our problem is perfect.

Last week I had concerns that I might issues with a possible sewage back up in my home requiring a fairly expensive back flow prevention device. The Caffi folks found room on the schedule and came out the same day to put the camera down our sewer line to the street. The guys that came out were knowledgeable and willing to teach me how it all works and didn't mine letting me watch and learn. The result was that everything was fine and I didn't need to spend any more money. Now I have piece of mind in the future. Thank you Caffi Plumbing.

Very responsive. The technicians are very polite and professional. There is no up-selling. We had an issue with one of the repairs that was done and Caffi came back and fixed it. I highly recommend.

Patrick and Mohica were unbelievable. So professional and brought a level of expertise that I was not expecting. They found the problem with our drainage issues and while it was a costly and rather complicated problem to fix, very old pipes at the end of their life that lead out under our home to the main water line, they did it. Very polite people. Very knowledgeable and were able to explain to us what the issues were in clear, layman terms.

I will only be calling Caffi in the future for plumbing issues.

We've used Caffi multiple times since we moved into our house in Alexandria more than a decade ago, and they've always been great. Very responsive, high quality work, and always nice, helpful guys that come to the house. Definitely use.

My long-time plumber was retiring, so on the recommendation of neighbors, I called Caffi to get a quote on replacing two bathroom faucets, fix a running toilet, and add a water filtration system to the house. The plumber arrived on time and was pleasant. He assessed the faucet situation and the toilet but when we moved on to the water filtration system, we encountered a lot of issues--one being that he wanted to sell me a water softener instead of a filtration system and two, that he felt the need to tell me that most of the things that were still working in the boiler room should be replaced.

He charged me $79 for the estimate (which I was aware of up-front). I received only a partial estimate of the quested repairs-but it was so high I called another place and saved 40% on the quote.

We hired Caffi for a complete bathroom renovation and are delighted with the results. The workmen were very professional and had a welcome attention to detail. Caffi management (Joe Starkey and David Valdez) ensured that any issue that arose was addressed in a timely and appropriate way.

I called the service to have my review my HVAC. If it was necessary, they were going to charge additional fees for any repairs and/or cleaning. Since I changed my air handler recently, it was only required the check up. I think they were honest because last year another company to review, charged me three times more and at the end I needed to change the air handler.